Privacy policy

Last updated: [DATE]

Draft for review. Have a lawyer check this before launch, especially for the UAE (PDPL) and Canada (PIPEDA). Replace everything in [brackets].

Nannimo ("we") helps people find someone to go with to events and activities, through our website and our WhatsApp account. This policy explains what we collect, why, and the choices you have. The service is run by [LEGAL BUSINESS NAME], [ADDRESS].

What we collect

• Account: your email address, used to sign in with a one-time code and to tell you about requests and matches.
• WhatsApp list: if you join it, your first name, WhatsApp number, city and the activities you pick.
• Your profile: first name, city, photo (if you send one), interests, your three "vibe" answers and an optional one-line bio.
• Plans and matches: plans you post (what, where, when, ticket type), requests you send or receive, and the meeting details and seat information you add.
• Messages: chat messages between you and your match in the app, and messages you send to our WhatsApp account once it's live.
• Payments: whether you paid a match fee and how much. Card details are handled by Stripe; we never see or store your card number.
• Safety: reports you send and reports about you, and your "would +1 again" ratings.

How we use it

• To run the service: create your profile, show your plans to people in your city, connect you with your match and send you your plan and +1 pass.
• To message you on WhatsApp about your requests, matches and, if you joined the waitlist, the day your city opens.
• To keep people safe: review reports, remove people who break our rules, and prevent fraud.
• To improve the service, using counts and trends rather than reading individual chats.

We don't sell your data and we don't show ads.

Who can see what

• Anyone visiting the site can see open plans and the public card of the person hosting them (first name, photo, city, interests, vibe, bio and "would +1 again" score), without signing in.
• Signed-in users see your first name, photo, city, interests, vibe, bio and your "would +1 again" score. They see plans you post, and your request message if you ask to join theirs.
• Your email and phone number stay private. Matched people chat inside Nannimo. Contact details are only shared if you choose to share them.
• Service providers that run parts of the service for us: Meta (WhatsApp messaging), Supabase (database, sign-in and photo storage), Render (our servers), Stripe (payments), Resend (email alerts to our team about new signups). They process data only to provide their service to us.
• Authorities, only when the law requires it or to protect someone's safety.

How long we keep it

We keep your profile while your account is active. Email us (or, once WhatsApp is live, type delete my account there) and we remove your profile, photo and plans within 30 days. We may keep payment records as long as tax law requires, and safety reports for up to [12] months.

Your choices and rights

• See or change your profile anytime in the app under Me.
• Ask for a copy of your data, a correction or deletion: email [EMAIL].
• Stop messages: block our WhatsApp account, or email us.

Age

Nannimo is for people 18 and older.

Where data is stored

Our database is hosted in [REGION]. Our providers may process data in other countries, with the safeguards the law requires.

Changes and contact

If we change this policy in a meaningful way, we'll tell you by email or in the app. Questions: [EMAIL].